Refund & cancellation policy
Refunds
Last updated September 13, 2026.
Payments for gameplay are final.
A spot is a digital placement delivered instantly. Getting killed, dropping in rank, or getting few clicks is the game working as intended and is never a refund.
1
What you are buying
When you pay, you buy an immediate placement on a public leaderboard at the amount you paid. The product is delivered the moment your payment is confirmed and your listing appears. Because it is consumed instantly, spots are non-refundable once granted.
2
No refunds for gameplay
The following are part of the game and do not qualify for a refund or credit: being killed, being outbid or dropping in rank, receiving few or no clicks, changing your mind, or a listing being removed for breaking the Terms.
3
When we do refund
We refund genuine billing errors. If you were charged but your rank was never granted because of a technical failure on our side, or you were charged more than once for the same action, email us and we will investigate and refund the erroneous charge. Report it within 14 days of the charge.
4
How to request one
Email
thepostercompany1@gmail.com with the email you used at checkout and the payment id from your receipt. Approved refunds are issued by our merchant of record, Dodo Payments, to your original payment method, typically within 5–10 business days depending on your bank.
5
Cancellations
Purchases are one-time and instant. There is no subscription and nothing to cancel after a spot is placed. If a payment is still processing and has not been confirmed, it can simply be abandoned; you are only charged on a confirmed payment.
6
Chargebacks
If something looks wrong with a charge, contact us first. We can usually resolve it faster than a bank dispute, and a genuine billing error will be refunded.
Kill to Rank · payments handled by our merchant of record. Their receipt is your receipt.